Welcome to visit and use the official website of ZEPHYR NEXUS PTE. LTD. The following terms of service apply to all browsing, ordering and transactions conducted through this website. By using this website, you agree to abide by the following terms:
I. Products and Orders
We specialize in selling all kinds of pajamas and home clothes. Customers can browse products and submit orders through the website. Orders are subject to actual inventory. If there is a shortage of stock, we will promptly notify and process refunds or replacements.
II. Shipping and Delivery
We provide global delivery services. Orders will be shipped within 7 working days, and the delivery time depends on the region. Customers are responsible for providing accurate and complete delivery information. If the package is returned due to an incorrect address, the customer will bear the relevant costs.
III. Return and Exchange Policy
Customers can apply for return or exchange within 14 days after receiving the goods, provided that the goods are unused, unwashed and in the original packaging. Some underwear and special items are not returnable. If there is a problem with the product (such as wrong delivery or damage), we will assume the corresponding responsibility and provide free replacement or refund.
IV. Privacy Protection
We only collect your basic personal information when necessary for order processing, shipping notifications and customer support. All information is strictly protected and will not be disclosed except for legal or order fulfillment requirements.
V. Intellectual Property
All content on this website, including text, images, designs and logos, belongs to ZEPHYR NEXUS and may not be copied, used or disseminated without authorization.
VI. Changes to Terms
ZEPHYR NEXUS has the right to update these terms at any time as needed, and the updated content will be posted on the website without further notice. It is recommended that you check regularly to understand the latest policies.
If you have any questions about the above terms, please contact us via email [email protected].